Tuneup Incompatible w/ AVG Ultimate

AVG Protection
2

Hello Kenny,

We are sorry for the inconvenience  caused.
Upon checking your account, we see that you have AVG Ultimate (2 years subscription) that expires only on 28th February 2019 and the license for AVG PC TuneUp (1 computer) that expires on 22nd December 2018.
We recommend you to use the AVG Ultimate program which is the combination of both Internet Security and PC TuneUp and can be installed on Unlimited devices.
To activate your AVG Ultimate program we have sent the email instructions to get our additional support. They will activate the Ultimate subscription for you.
If you wish to get refund for AVG PC TuneUp license please use this link: https://support.avg.com/RefundForm?l= .

3

Hello Kenny,

We are sorry for the inconvenience  caused.
Upon checking your account, we see that you have AVG Ultimate (2 years subscription) that expires only on 28th February 2019 and the license for AVG PC TuneUp (1 computer) that expires on 22nd December 2018.
We recommend you to use the AVG Ultimate program which is the combination of both Internet Security and PC TuneUp and can be installed on Unlimited devices.
To activate your AVG Ultimate program we have sent the email instructions to get our additional support. They will activate the Ultimate subscription for you.
If you wish to get refund for AVG PC TuneUp license please use this link: https://support.avg.com/RefundForm?l= .

1

I supposedly have 18 months left on a subscription of AVG Tuneup I installed late 2016. My AVG Virus protection expired & I installed AVG Ultimate. I gave me a free trail to TuneUp but one that expired, it will not allow installation of the current version of TuneUp that was operating prior to installing the Ultimate program.  I keep receving a message that the version of TuneUp i have is Incompatible with the Ultimate AVG Virus protection program. I need a fix or creidt to recive the compatible version of TuneUp.