TuneUp not Sleeping Startup Programs

Hi Richard.
We regret the inconvenience caused.
What exactly happens when you try to put a program to sleep? Do you receive any error message?
If you do, please share a screenshot of it.

I have the latest version of AVG Tuneup 19.1 (build 1209)

I am having an issuer where I cannot get the programs to sleep using the Speed Up function 

Any ideas?

Hi

I have tried uninstalling - re-installing - running as admin and still the same result

The start up programs fade slightly but do not sleep

Hi Richard.
We regret the inconvenience caused.
What exactly happens when you try to put a program to sleep? Do you receive any error message?
If you do, please share a screenshot of it.

User-added image

They spinners spin for a few seconds, then the application fades slightly - but does not sleep

User-added image

They spinners spin for a few seconds, then the application fades slightly - but does not sleep

Richard, we appreciate your efforts.
In this case, we request you to get connected with our expert who can analyze further.
An email instruction has been sent which will help you to get connected with them.
If the email is not found in inbox do check in spam and junk folders.
Thank you.