TuneUp Premium for PC

AVG Protection
11

This is my icon:
TuneUp icon
Tomas

10

Hello Balasubramanian,

I got the AVG TuneUp Premium offer on my Wndows 10 based PC. Is it OK?I do not have any Mac in my hosehold.

Thanks,
Tomas

1

I have AVG Ultimate subscription which includes AVG TuneUp. Now AVG Internet Security started to offer me paid "AVG TuneUp Premium". I tried to find out what "TuneUp Premium" is but did not find any relevant information on avg.com site. So what serves this for?? I am sort of annoyed by an unwanted offer which is not documented at all.

3

Thank you for the screenshot, Tomas. 
The message is a campaign to purchase AVG TuneUp and this should happen if the program is not installed and activated on your PC. 
Could you share the screenshot of 'My Subscription' page via an e-mail? We sent you an e-mail and revert to us including the screenshot. If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.

8

Thank you, Tomas.
If it appears again, do contact us with the screenshot of it.
Have a nice day!

4

Thank you, Tomas.
I'd request to opt out from receiving the campaign pop ups for other AVG products from AVG Internet Security settings.

Open AVG Internet Security, click Menu -> Settings -> General -> Personal Privacy. Uncheck 'Show offers for other AVG products', 'Shows offers for 3rd party products' and click OK to save the settings.

6

Thank you for the information, Tomas.
I request you to provide the screenshot of the popup that you received on Windows PC for AVG TuneUp Premium offer.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
By checking the screenshot, I will be able to assist further on this matter.

7

This is my icon:
TuneUp icon
Tomas

5

Hello, this is my subscription:
AVG subscription

9

It seems like that the "AVG TuneUp Premium" offer has disappreared from my Internet Security dialog and is no longer visible. It was probably a mistake. You can close this case.

2

Thank you for the screenshot, Tomas.
If AVG tuneup is activated on your PC, then this message shouldn't appear.
May I know whether you could see the program icon in the name "AVG PC TuneUp" or "AVG TuneUp"?
If yes, could you mention the name of program icon that you see for tuneup.
From this, we can confirm the version that you use for tuneup.
Awaiting your reply!