Hello Bill,
We are sorry to know this.
We will check and help you with this issue.
Please confirm whether the scan is still in progress or stuck at some percentage without any improvement.
If possible, please share us the screenshot of the issue in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3h8PQuW
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
i installed tuneup on a new computer running windows 11 and it stalls on system junk and wont complete the fix
Hello Bill,
We are sorry to know this.
We will check and help you with this issue.
Please confirm whether the scan is still in progress or stuck at some percentage without any improvement.
If possible, please share us the screenshot of the issue in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3h8PQuW
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.