Tuneup subscription renewed, can't activate product

Hi Christa,

I'll be glad to help you with activating the paid subscription for AVG TuneUp.

As we're advised not to explain it in public post, I have sent an email regarding it.

Please check the email and follow the instructions to activate the subscription.
i have the same problem sort of. i had avg tuneup auto renewal, took my payment out of my checking acct. on may 13th 2020. still saying i need to pay to upgrade my acct.

Hello,

I  auto renewed my subscription for another year. I can see it in my AVG account online. I can't activate it in the program itself, which keeps telling my subscription is running out and asks me to renew. When I click on that it leads me to the shop for purchase.There is no activate product option under the Help option. Please help. Thank you 

Hi Christa,

I'll be glad to help you with activating the paid subscription for AVG TuneUp.

As we're advised not to explain it in public post, I have sent an email regarding it.

Please check the email and follow the instructions to activate the subscription.