Hello Carol,
Thank you for contacting us and we are sorry to hear about the inconvenience caused. Please open your Firefox settings, click on Extensions and check if you see AVG Web Tuneup or not. You should also see options to enable or disable if AVG Web Tuneup is listed. Please, feel free to let us know if you require any further assistance. Thank you.
My Tuneup is disabled. It says to turn it on in Firefox plugins but its not listed. Can anyone help me?
Hello Carol,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.
Its not there,otherwise I could do that.