Turn off 2-step verification

Hello Amir, 

We are glad to clarify your request. 

When you enable 2-step verification, you need to enter your password and a verification code from the Google Authenticator app each time you sign in. You can get the verification code from Google Authenticator application. If you still want to disable 2 step verification, please refer the below article :

Protecting your AVG Account with 2-step verification (https://support.avg.com/SupportArticleView?urlname=AVG-Account-2-step-verification)

Please try the above steps and let us know if its help you. Thank you.

I lost my verification code and recovery code. I delete it by mistake. Is there another way to log in?

Hello Amir, 

We are glad to clarify your request. 

When you enable 2-step verification, you need to enter your password and a verification code from the Google Authenticator app each time you sign in. You can get the verification code from Google Authenticator application. If you still want to disable 2 step verification, please refer the below article :

Protecting your AVG Account with 2-step verification (https://support.avg.com/SupportArticleView?urlname=AVG-Account-2-step-verification)

Please try the above steps and let us know if its help you. Thank you.