Two Accounts Set Up

AVG Subscription
4

Hi Emma,

On checking your account, we could see that you have been charged $59.99 for the renewal of  AVG Internet Security - Unlimited (1 year subscription) on 2019.6.13. It is valid till 2020.6.28.

You also have an AVG Internet Security (1 computer) valid till 2019.8.26. Thats why you have received the renewal email.

Let us know, if you wish to cancel the auto renewal for the product.

1

Hi… 

On the 17th June 19 my account paid for my year AVG security 
Received an email saying my subscription period starts 26th Aug 2019 & you will taking another 
amount from my account.
Have I got 2 accounts set up?
please advise 
Thank you 
Emma Keast 
cranberriesukek@btconnect.com

2

Hi Emma,

On checking your account, we could see that you have been charged $59.99 for the renewal of  AVG Internet Security - Unlimited (1 year subscription) on 2019.6.13. It is valid till 2020.6.28.

You also have an AVG Internet Security (1 computer) valid till 2019.8.26. Thats why you have received the renewal email.

Let us know, if you wish to cancel the auto renewal for the product.

3

Okay, Emma. 
Thank you for confirming. 
We have cancelled the auto renewal status of AVG Internet Security (1 computer). The product will not be renewed and no money will be taken from your account. 
We are here if you need further help.