Hello Karl,
We can understand that you need to check whether you can uninstall old AVG program or not. Upon checking your account, it seems that you have purchased AVG TuneUp - Unlimited (1 year subscription) good till 11/20/2017. We would like to inform you that AVG Tune up unlimited gets installed along with AVG Zen whereas AVG Zen is not a program but just an user interface that contains enhanced features of Tune up unlimited. So it is reason that you are encountering two AVG programs in your control panel. Please do not uninstall AVG Zen because AVG Tune up unlimited cannot be used if you uninstall AVG Zen.
Thank you for understanding.
Karl,
Thank you for understanding. Please feel free to contact us for any assistance regarding AVG.
Thank you!
Hello Karl,
We can understand that you need to check whether you can uninstall old AVG program or not. Upon checking your account, it seems that you have purchased AVG TuneUp - Unlimited (1 year subscription) good till 11/20/2017. We would like to inform you that AVG Tune up unlimited gets installed along with AVG Zen whereas AVG Zen is not a program but just an user interface that contains enhanced features of Tune up unlimited. So it is reason that you are encountering two AVG programs in your control panel. Please do not uninstall AVG Zen because AVG Tune up unlimited cannot be used if you uninstall AVG Zen.
Thank you for understanding.