That's the answer? However, I am not surprised for I suspected from my past experiences with AVG customer service that I would get an answer along these lines. I simply wanted to tell someone about my dissatisfaction with the "service" but unfortunately I put it in the wrong format… It's clear that my dissatisfaction with the service ain't going anywhere. There was and is only one concern; very poor customer service. All I was pointing out was that my only two contacts with the AVG tech people (which involved 5 or 6 peole) was very poor. It is clear that nothing is going to be done by AVG to improve or correct poor customer service.
Douglas, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! Other posting (https://support.avg.com/answers?id=906b0000000D2PwAAK).
AVG Guru
Douglas, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! Other posting (https://support.avg.com/answers?id=906b0000000D2PwAAK).
AVG Guru
That's the answer? However, I am not surprised for I suspected from my past experiences with AVG customer service that I would get an answer along these lines. I simply wanted to tell someone about my dissatisfaction with the "service" but unfortunately I put it in the wrong format… It's clear that my dissatisfaction with the service ain't going anywhere. There was and is only one concern; very poor customer service. All I was pointing out was that my only two contacts with the AVG tech people (which involved 5 or 6 peole) was very poor. It is clear that nothing is going to be done by AVG to improve or correct poor customer service.
Hello Douglas. I certainly understand your frustration and the inconvenience caused to you. I sincerely apologize for this. Your feedback is taken as a serious note and I assure you that this will not happen in the mere future.
In one instance i inadvertently installed Tune up a second time when i had a year left on the program. My mistake. However, when i asked for a refund i got the complete runaround and was pushed toward some other action. Finally I got fed up and said just give me a refund which i aske for in the first place.
Recently I had touble with an installation on my laptop. I talked to three techs and ultimately got hung up on by all three. I gave two of them the license number and the order number, but was told the number was invalid. Later I finally found a place to enter a license number and it popped up as VALID. I activated and everything worked.