Two Elements on security settings not updating

AVG Performance
3

Hello William,
We apologize for the inconvenience caused. To resolve the issue, we suggest you to follow the instructions in http://avgread.me/1FPk1ht .Thank you.

1

I have a 4 position AVG contract (IMCDZ-AD9M9-V2P4E-QR2RS-2DGNS-E).  3 of the positions (2 x Desktop and 1 x Laptop) are OK but one laptop is showing the following:

 

AVG – Update failed.  General error.

Computer – database outdate (Antivirus database is outdated)

Web browsing –database outdated (Link scanner database is outdated)

 

Identity. Emails. Firewall sections are AOK.

 

Are you able to advise me how to overcome this ‘general error’?

 

Thank you for your attention.  W A Bradford.

2

Hello William,
We apologize for the inconvenience caused. To resolve the issue, we suggest you to follow the instructions in http://avgread.me/1FPk1ht .Thank you.