Two fraudulent transactions charged to my credit card

AVG Subscription
3

Hi Martha,

I apologize for the inconvenience.
We will check and help you with the refund request.
Unfortunately, we couldn't locate any active subscription under this email address.
We have sent you an email requesting more info to follow.
Please check and revert to that email to assist you further.

1

I received notification from my credit card about a couple charges both on the same date of March 25 2020. One charge for $39.99, and another for $49.99.
I did not authorized these charges and requesting a refund.
Best Regards

2

Hi Martha,

I apologize for the inconvenience.
We will check and help you with the refund request.
Unfortunately, we couldn't locate any active subscription under this email address.
We have sent you an email requesting more info to follow.
Please check and revert to that email to assist you further.