Two payments have been taken by AVG for the same product

AVG Subscription
3

Hello Janice,
Thank you for reaching AVG Support Community.
We acknowledge your refund request.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

Dear Team, can you double check for me please, as I noticed on my bank statement, that I have had two payments for £49.99, one on the 21/03/2022 and the other on the 9th April 2022.  So would be really happy if you could do a refund the overpayment for taking two payments please.  Not sure how that happened, but I am sure you will enlighten me.  Many thanks Janice

2

Hello Janice,
Thank you for reaching AVG Support Community.
We acknowledge your refund request.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.