Two step verification

Hello Jeffery,
Thank you for reaching AVG Communtiy Support.
We understand that you wish to turn off the Authenticator app. We will certainly look into this and help you further.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello Jeffery,
Thank you for reaching AVG Communtiy Support.
We understand that you wish to turn off the Authenticator app. We will certainly look into this and help you further.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

How do I turn off authenticator app when I don't have my old phone anymore?  I forgot how to even check it?