U6DC76-JFYC92-4xxxxx

Ever since this product was downloaded I have not had access to the internet. Why is that? I have paid for a service that has rendered my computer useless to me. 

Hi Lynn.
We regret any inconvenience caused.
Please do not share your activation code on this public forum, it can be misused.
Are you referring to AVG Internet Security? If I may ask, how did you narrow down this issue to AVG?
What exactly happens when you try to connect to internet?

Hi Lynn.
We regret any inconvenience caused.
Please do not share your activation code on this public forum, it can be misused.
Are you referring to AVG Internet Security? If I may ask, how did you narrow down this issue to AVG?
What exactly happens when you try to connect to internet?