UI failed to load - no option but to exit

AVG Performance
3

Hi Mark,

We will certainly look into this and help you.
Please restart AVG services and then restart computer to check with the programs.
Click the below link to show steps to restart AVG program services.
https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-Embarrassing-UI-Failed-load
Keep us posted.

1

I'm not a tech person. I have a PC with Windows 10. When I try to use my AVG features such as tuneup, I get a message - UI failed to load and my only choice is to exit. This has been happening for a couple of weeks. Is there some way to get AVG to do fix this without me going to the command prompt and doing something I'm clueless about?

2

Hi Mark,

We will certainly look into this and help you.
Please restart AVG services and then restart computer to check with the programs.
Click the below link to show steps to restart AVG program services.
https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-Embarrassing-UI-Failed-load
Keep us posted.