UI Failed to load

General discussion
3

Hello Lucas,

We will work together to sort this out.

I have sent you an email to get connected with our advanced support.

Please follow the steps from the email and the concerned team will fix this issue for you.

1

When I try to open my AVG, A message "UI Failed to load" show up me.

It started to happen when I did the last update. And I had tried fix it doing a google before contact you. But the solution (on link) didn't work.

What can I do?

link: | AVG 

Message details:

This is really embarrassing.
Your protection is running, but the UI is having a really bad day.
{"protectionColor":"green","cookie":"mmm_bav_mig_001_930_a","module":"MainLayout","view":"default"}

Avg error

2

Hello Lucas,

We will work together to sort this out.

I have sent you an email to get connected with our advanced support.

Please follow the steps from the email and the concerned team will fix this issue for you.