Ul failed to load

Hello Charles,

We're sorry for the inconvenience caused.
Your device will be protected as the issue is only with the user interface.
To fix the issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check in spam and junk folders.
Thank you.

I reinstalled avg, but ul failure is still here, it says I am unprotected,

Hello Charles,

We're sorry for the inconvenience caused.
Your device will be protected as the issue is only with the user interface.
To fix the issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check in spam and junk folders.
Thank you.