Ultima not in my account anymore

AVG Performance
3

Hello Joel,
Thank you for contacting AVG Community Support.
We are sorry to know this. We'll check and help you out.
As it isn't advised to discuss personal/account related info such as email address here, hence we've removed it.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. 
Thank you and keep us updated.

1

I bought Ultima when my email address was  They have closed.My new email address is:  and I used that to buy driver updater.  Now my account only shows driver updater and not Ultima.  I needed to download Tune up again but could not as it is not in my account anymore.  It still was recently but now gone.

2

Hello Joel,
Thank you for contacting AVG Community Support.
We are sorry to know this. We'll check and help you out.
As it isn't advised to discuss personal/account related info such as email address here, hence we've removed it.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. 
Thank you and keep us updated.