Ultimate Android purchased through google Play will not activate

AVG Subscription
3

Hi Ben,

We will help you with the activation.
We have sent an email and requested an information.
Please revert to our email without changing its subject.
Thank you.

1

I purchased the Ultimate Annual Welcome Offer for Android through the Google play Store.

 

I received the confirmation email from google with an order number.

It appears in my Google subscriptions.

I cannot activate the application

2

Hi Ben,

We will help you with the activation.
We have sent an email and requested an information.
Please revert to our email without changing its subject.
Thank you.