Hi Martin.
We regret that your active subscription is not listed when you login to AVG MyAccount. Please note that AVG product visibility in your AVG Account does not impact the functionality of previously installed products, nor does it affect the installation or activation of newly purchased AVG products.
AVG Ultimate includes AVG AntiVirus Pro and AVG Cleaner Pro for your Android devices. I have sent an email containing instructions to install and activate both products on your Android devices to your registered email address. Please check your inbox and spam box as well.
We'd request to attach a screenshot of your AVG MyAccount in a reply to my email so I can escalate the product not visible issue to our concerned team.
I bought the AVG Ultimate for all devices. I was successful on my PC. Now I want to add my androids and it is not happing. Also on my account it doesn't even show that my subscription is active, but its working properly on my PC. I just want to add my androids, what are my steps?
Hi Martin.
We regret that your active subscription is not listed when you login to AVG MyAccount. Please note that AVG product visibility in your AVG Account does not impact the functionality of previously installed products, nor does it affect the installation or activation of newly purchased AVG products.
AVG Ultimate includes AVG AntiVirus Pro and AVG Cleaner Pro for your Android devices. I have sent an email containing instructions to install and activate both products on your Android devices to your registered email address. Please check your inbox and spam box as well.
We'd request to attach a screenshot of your AVG MyAccount in a reply to my email so I can escalate the product not visible issue to our concerned team.