Hello Cristina,
Thank you for contacting us and we regret to hear you are experiencing issues with installing AVG. As per our records, you have an active AVG Ultimate subscription.
Do you have AVG Zen installed on your PC? If so, please follow the steps in this article http://avgclick.me/ActivateZen to activate the Pro version of AVG Ultimate.
If you have not yet installed it, please follow the steps in this article http://avgclick.me/InstallUltimate to install AVG Ultimate.
Please, feel free to let us know if you require any further assistance.
Hi THERE , I BOUGHT A PC TUNE UP AND IT DOESN'T WORK EVEN WHEN YOU SIGN IN TO INSTALL , AND THE PAGE DON'T SHOW ANY TOOLS TO INSTALL A NEW PRODUCT KEY, IT'S JUST ASK TO BUY. ANY BODY KNOW HOW THIS WORK OR I SHOULD GET MY MONEY BACK FROM THE RETAIL STORE.
Hello Cristina,
Thank you for contacting us and we regret to hear you are experiencing issues with installing AVG. As per our records, you have an active AVG Ultimate subscription.
Do you have AVG Zen installed on your PC? If so, please follow the steps in this article http://avgclick.me/ActivateZen to activate the Pro version of AVG Ultimate.
If you have not yet installed it, please follow the steps in this article http://avgclick.me/InstallUltimate to install AVG Ultimate.
Please, feel free to let us know if you require any further assistance.