registered ultimate key online, won't show in my subscription.
Online chat said they saw Ultimate was registered to me, but couldn't get it to show in my subscription.
Phone call help bumped it up to the next level, then the next level said they couldn't fix it, that it was a synchronization error with their server, and that they were bumping it up another level, and I'd get an email.
NO email happened. Still can't find it in my subscription. Very disappointed.
Hello Dan,
I am sorry for the inconvenience caused.
On checking the case history, we see that a ticket was created for your my account issue and the reference is 05107038.
The process will take few business days to get completed. You will receive email notification when the issue gets resolved.
We appreciate your patience in this matter.