Ultimate Protection on other devices

Hello Teresa,

I understand the inconvenience. To activate AVG Ultimate, please open AVG Internet Security, click on the Home icon at the top left corner of the interface to open AVG management console (formerly known as AVG Zen). Follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate the program with your Myaccount credentials. If you already activated the program with your email account, please click the email address > Leave the network > Click Connect and enter your Myaccount credentials to reactivate the program.

I am trying to download on an android and desk top....asking me for payment when I already pd...what am I doing wrong?
 
Hello Teresa,

I understand the inconvenience. To activate AVG Ultimate, please open AVG Internet Security, click on the Home icon at the top left corner of the interface to open AVG management console (formerly known as AVG Zen). Follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate the program with your Myaccount credentials. If you already activated the program with your email account, please click the email address > Leave the network > Click Connect and enter your Myaccount credentials to reactivate the program.