Hello Craig,
We are sorry to know this.
Are you getting any error message while trying to install AVG AntiTrack on your laptop?
If yes, please share us the screenshot of error message in order to understand better and resolve it.
For taking a screenshot, please refer this article: https://bit.ly/3ApCLpC
Regarding your android phone,
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
I just bout this for 10 devices. Seemed to install fine on my desktop, but anti tracking won't download on my laptop. On my android phone it says my license key is invalid. My wife has an i phone, haven't tried that yet. What went wrong?
Hello Craig,
We are sorry to know this.
Are you getting any error message while trying to install AVG AntiTrack on your laptop?
If yes, please share us the screenshot of error message in order to understand better and resolve it.
For taking a screenshot, please refer this article: https://bit.ly/3ApCLpC
Regarding your android phone,
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.