Hi John,
We're glad to clarify this for you.
Upon checking your account, we see that you've an active subscription of AVG Ultimate, valid till May 20, 2021.
From your description, it seems that you're concerned about the license status that is in your AVG My Account (online portal).
As it isn't recommended to share the product details over this post, we've sent you an email requesting the screenshot of the page.
Please revert to us via email with the screenshot to proceed further.
I have a paid subscription for two years, but it says it is not available in my status.
Hi John,
We're glad to clarify this for you.
Upon checking your account, we see that you've an active subscription of AVG Ultimate, valid till May 20, 2021.
From your description, it seems that you're concerned about the license status that is in your AVG My Account (online portal).
As it isn't recommended to share the product details over this post, we've sent you an email requesting the screenshot of the page.
Please revert to us via email with the screenshot to proceed further.