Ultimate version reverts back to Free version overnight

AVG Protection
3

Hello Keith,
I'm sorry to hear that you're experiencing issue with AVG Ultimate. I have sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to activate/install AVG Ultimate.
Best regards,
Alok.

1

Since the latest upgrade(?) AVG ultimate reverts back to AVG free and I am having to uninstall this befor I can reinstall My Paid for ultimate version.  Also the firewall keeps turning itself off each time the computer is restarted, (once ultimate is reinstalled that is)  Must sy I am getting fed up with the poor performance for this expensive product  How do I intal the product IPAID forand keep it installed

2

Hello Keith,
I'm sorry to hear that you're experiencing issue with AVG Ultimate. I have sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to activate/install AVG Ultimate.
Best regards,
Alok.