Ultimate wont download to android-asks for money

Hello Charles,
We are sorry to know that you are unable to install AVG in your android device. Please do not worry, you can install the AVG AntiVirus trial from Google Play store and once the AVG gets installed, please sign in to your AVG MyAccount from the interface of AVG installed in your phone. This will activate the trial version to active pro version in your android phone.
Thank you

I paid for "ultimate" for unlimited devices, but cant download it to android phone without it asking for more money.  Called several support numbers and they are clueless and not understandable, nobody seems to know anything. The online chat is clueless about android.  I have used avg (paid) for years, but I feel I got screwed this time.  Zen wont send the email to the android phone.  What is wrong??

Hello Charles,
We are sorry to know that you are unable to install AVG in your android device. Please do not worry, you can install the AVG AntiVirus trial from Google Play store and once the AVG gets installed, please sign in to your AVG MyAccount from the interface of AVG installed in your phone. This will activate the trial version to active pro version in your android phone.
Thank you