Un authorised payment

AVG Subscription
3

Hello Mike,

We understand your concern on this charge.

You do not have any active subscription of AVG renewed under this email address.

I have sent you an email, please reply to that email with the necessary information. We will locate your account and process refund.

The refund will take up to 5 business days to get credited to your account from the date we process refund.

1

Hi,

I have posted once in one of the threads.  I, like many, appear to have had money taken from one of my bank accounts to pay for a product from AVG.  This is a payment I would like to stop and a full refund issued.  The debit has already resulted in charges from my bank.

Please advise;
1) How to cancel the payment
2) How long a refund will take?

Best wishes,
Mike Slater

2

Hello Mike,

We understand your concern on this charge.

You do not have any active subscription of AVG renewed under this email address.

I have sent you an email, please reply to that email with the necessary information. We will locate your account and process refund.

The refund will take up to 5 business days to get credited to your account from the date we process refund.