Unaaccountuthorized transaction from my bank

Hello Peter,
We regret the inconvenience.
Our refund team have located this charge and initiated refund as per your request. Confirmation email regarding the same has been sent to your registered email address.
Let us know if you need further help.

DIGITALRIVER IRLAND took money from my bank account without my authorization,and now when i ask for a refund they can't find my order, that is because i did not order anything there was no online request for payment i can not find out why DRI took my money out of my account without my authorization

Hello Peter,
We regret the inconvenience.
Our refund team have located this charge and initiated refund as per your request. Confirmation email regarding the same has been sent to your registered email address.
Let us know if you need further help.