Unable install or remove AVG free virus protection softward

Hello Edw,

We will certainly help you with the necessary steps.
May I ask you the reason to uninstall AVG AntiVirus free version from your PC?
Will you be able to provide us with the screenshot of the error message here in this topic? 
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Hello Michelle,

The topic that we discussed here is regarding password feature available within AVG Antivirus free and AVG Internet Security.
If it is enabled, then the respective password has to be entered for accessing the program and its features.
The same would appear while trying to uninstall AVG. Hence, if the password is forgotten, then we suggest to use AVG Clear for removing the program.
We assure you that this is not related to the printer error that you try to explain here.
Thank you.

I want remove (uninstall) AVG free anti-virus. But I am having problems.

I receive the message: "An attempt has been made to enter a protected area of AVG (update, repair or component change). This may be a legitimate action, but could also be the result of a malware attack. Do you want to continue? Select NO or Cancel unless you are performing the action intentionally."

In fact No is not an option, but rather OK or Cancel. Either choice requires an AVG password.

If I choose OK, my password is rejected as invalid. If I choose cancel, the uninstall terminates.

I am unsure how to proceed.





screen shot of error message

I had the same issue when I try to uninstall the AVG free antivirus http://www.photoeditingindia.com/real-estate-photo-editing.php . The same message is the one that I found when I try to uninstall the antivirus. Now with your help, I realize that it is a common error.

Thank you for the screenshot.

Yes, reinstalling AVG will fix this password prompt.

Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover to download and run AVG Clear tool.

This will remove all the old traces of AVG from your computer.

Click on this link https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to download and install the latest version of AVG AntiVirus free.

If you face any difficulties, please let me know and I will assist you further.

Hello Michelle,

The topic that we discussed here is regarding password feature available within AVG Antivirus free and AVG Internet Security.
If it is enabled, then the respective password has to be entered for accessing the program and its features.
The same would appear while trying to uninstall AVG. Hence, if the password is forgotten, then we suggest to use AVG Clear for removing the program.
We assure you that this is not related to the printer error that you try to explain here.
Thank you.

Michelle, do you still experience this issue? The program is asking for a password because you created a password to protect AVG from unauthorized access.