Unable to access my subscriptions

Hello Ian,

We'll check & help you with your subscription details.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.

Some months ago, we found that the email address we originally used to create an AVG account became unavailable to us in 'Outlook" so we set up another email account that we could use in Microsoft Mail.  I tried to access my AVG account and amend my email address, but I seem to have created a new account with AVG,
My AVG purchases were last renewed under the original email address, but when I log on now I cannot access my original purchases which are still extant…
How do I gain access to my subscriptions?

Hello Ian,

We'll check & help you with your subscription details.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.