Unable to access my tune up subscription

AVG Subscription
1

I need to cancel my subscription to tune up but I cannot access it.

2

Hello Gaz,

I am sorry to know that. I will help you with the cancellation.
In order to locate your AVG TuneUp subscription, I have sent an email requesting few details. 
Please revert to our email for further assistance.
In addition to that, please let us know the exact reason for cancelling AVG TuneUp subscription.
Thank you.