Hi, I have a problem with allowing a couple of programs to access my Webcam/USB Video capture device.
Up until about 7 weeks ago I was able to access my webcam and USB video capture devices(the capture devices normally show up as webcams) through 2 prograams I use,NCH Debut capture software and Corel Video studio with no problem, but now I am unable to access them through the programs.
Both devices work OK accessing them through windows 10 but not with listed programs.
I am not sure if it is AVG or not that is causing the problem, but any advice would be appreciated, below are screen shots of my Windows privacy settings (as you can see both Debut and Corel have accessed in the past ) and my AVG settings thanks Rebel
Hi Paul,
We're glad to look into this & help you.
Appreciate your attempt in sharing us the screenshot. It appears that the screenshot isn't in it's entirety.
Would you be so kind to share us the screenshot again?
Meanwhile, you can try disabling AVG protection temporarily to check if AVG is causing the issue.
Hi Paul,
We're glad to look into this & help you.
Appreciate your attempt in sharing us the screenshot. It appears that the screenshot isn't in it's entirety.
Would you be so kind to share us the screenshot again?
Meanwhile, you can try disabling AVG protection temporarily to check if AVG is causing the issue.
Hello Paul.
Thank you for replying and understanding.
Sorry to hear that.
Please do contact Microsoft.
If you have any further queries, please get abck to us.
We will certainly help you out.
Thank you.
Thank you for sharing us the screenshots, Paul.
Would you be so kind to clarify whether you've tried disabling AVG protection temporarily to check? If so, please let us know the outcome.
Hi not sure what happened with the screenshot, but will try again
