Unable to acess account that has auto renewal

AVG Subscription
3

Hi, Dave.
We are sorry to hear that your AVG subscriptions are not listed when you login to AVG MyAccount. We have sent an email to your registered email address. Please revert it with attaching a screenshot of your AVG MyAccount to escalate the issue to concerned team for a resolution. Also, please let us know what are you trying to accomplish with the automatic renewal so we can help you with that meanwhile.

1

Hi
Today I received an auto renewal notice in my email. I tried to log into my account but it appears I don't have one? as my email was not on file. I have now created a new account, but all my purchase & payment info is lost in space.

Can I get help with this please
Thx-Dave

2

Hi, Dave.
We are sorry to hear that your AVG subscriptions are not listed when you login to AVG MyAccount. We have sent an email to your registered email address. Please revert it with attaching a screenshot of your AVG MyAccount to escalate the issue to concerned team for a resolution. Also, please let us know what are you trying to accomplish with the automatic renewal so we can help you with that meanwhile.