Unable to activate avg zen

AVG Protection
5

Hello Kobi,
Thank you for contacting us with your concerns and we regret for any inconvenience caused to you. If is it a free version of AVG you are trying to install, please check for any conflicting anti virus software and uninstall them. Then  run the AVG remover tool to remove all the remnants of the failed installation and re install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.

1

hello

i am trying to run the avg antivirus - avg zen on my xp system but each time i try to run the "protection " tab it fails…i get 0xc0070643 error.

what can be the problem ? 

thank you

2

Then to determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
Please visit this webpage http://www.avg.com/us-en/download.prd-afh-free to download the offline installation file.
Run the downloaded file to start the installation process.
Follow the instructions on your screen.
Complete the installation and restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.

4

Hello Kobi,
Thank you for contacting us with your concerns and we regret for any inconvenience caused to you. If is it a free version of AVG you are trying to install, please check for any conflicting anti virus software and uninstall them. Then  run the AVG remover tool to remove all the remnants of the failed installation and re install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.

3

Kobi, Are you using Win XP SP3 (http://avgread.me/1Ewajhi)?.
AVG Guru