Unable to add an exception

Hello Mike,
We really appreciate your valuable efforts which you have taken to fix it. We would request you to follow the steps which mentioned in the following http://support.avg.com/SupportArticleView?urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning  article to add your application in AVG Exceptions. If you are still facing any issues please let us know, we are here to help you. Thank you.

Hi - tried that repair. Didn't work…

I would like to add an exception for a program (Dragon dictation). But when I go to the Exceptions page & click 'add exception', nothing happens when I click the down arrow to open the drop down menu to 'select exception type'. How can I get the drop down menu to open & add the exception?
Thanks!

Hi – thanks. That's exactly what I was trying to do. What I was trying to describe was that when I get to step #5 and click on the down arrow, the menu does not drop down, so it is not possible for me to select an exception type

Hi - tried that repair. Didn't work…