Unable to add device

Hello Marc,
May I know which device (Android/Windows computer/mac computer) you want to add to your AVG Zen (computer) and also share a screenshot of the computer AVG Zen/console to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

unable to add device to computer

Hello Marc,
May I know which device (Android/Windows computer/mac computer) you want to add to your AVG Zen (computer) and also share a screenshot of the computer AVG Zen/console to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.