Hello Hazwan,
I regret for the inconvenience caused. Please repair AVG Internet Security as mentioned in this article ( http://avgread.me/1BVxDSY ). Then update it by going to AVG->Internet Security->Menu->Settings->Update.
If the issue persists, please share the screenshot of AVG user interface to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
I keep getting notifications that my Internet Security needs an update (current version: 17.4.3842.0) and that a newer version (17.5.2302) is available. But every time I do an update, it keeps rolling back to my current version. Is there a way to bypass this or should I do a manual update?
Hello Hazwan,
I regret for the inconvenience caused. Please repair AVG Internet Security as mentioned in this article ( http://avgread.me/1BVxDSY ). Then update it by going to AVG->Internet Security->Menu->Settings->Update.
If the issue persists, please share the screenshot of AVG user interface to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
Hello Hazwan,
I am sorry to hear that the issue persists. I suggest you to completely remove(http://avgclick.me/UninstallAVGAV) and reinstall AVG Internet Security(http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection) in your computer and check if that fix the issue. If you face any difficulties, feel free to contact us.
Hazwan, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru