it looks like AVG is blocking port 53 as no browsers work and in CMD I cannot resolve web address using tracert www.bbc.co.uk either
I can ping my router and the BBC by IP address but not browse to them. other devices on the network are working fine, etc mobiles and tablets.
Only when I disable AVG can I use explorer, firefox, chrome.
I have used your uninstaller and reinstalled AVG.
everything worked for about 15 minutes then the browsers were blocked again so I disabled AVG to contact you.
Any ideas?
Thank you
Hello Gordon.
Please accept our sincere apologies.
I would request you to contact our technical support team (https://support.avg.com/support_tech_chat?l=en). We'd like to collect some logs from your PC and escalate this issue to our senior technical team.
They will perform root cause analysis and get back to you via email at the earliest possible.
Hello Gordon.
Please accept our sincere apologies.
I would request you to contact our technical support team (https://support.avg.com/support_tech_chat?l=en). We'd like to collect some logs from your PC and escalate this issue to our senior technical team.
They will perform root cause analysis and get back to you via email at the earliest possible.