Unable to cancel Anti-Virus automatic renewal through MyAccount

AVG Subscription
3

Hello Richard,
I'm sorry for any inconvenience caused. As per your request, I have cancelled your AVG Antivirus automatic renewal. The license will not be renewed and no money will be taken from your account for the renewal.
Best regards,
Alok.

1

My AVG account erroneously tells me that I don't have any subscriptions (or order history). I wish to cancel the automatic renewal for my AVG Anti-Virus subscription (due 14/07/2018).

Please advise

2

Hello Richard,
I'm sorry for any inconvenience caused. As per your request, I have cancelled your AVG Antivirus automatic renewal. The license will not be renewed and no money will be taken from your account for the renewal.
Best regards,
Alok.