Unable to cancel free trial

Hello Romy, 
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel the trial subscription and unable to find it in your AVG account. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I've been using AVG tuneup for a month or so (2 month free-trial) but am not finding it very useful, and would like to cancel it before the first billing.

 

If I go through the app, and to my subscriptions, it tells me to go to my account on the website. I follow that link, click on my subscriptions, but nothing shows up in there, even though it's clearly linked.

Any fixes?

Hello Romy, 
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel the trial subscription and unable to find it in your AVG account. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.