Unable to cancel my subsription

AVG Subscription
3

Hi Stephen,

We're here to help.
We see that you've already contacted our refund department regarding your cancellation request.
A refund has been initiated for your order and we've sent you an email confirmation for the same.
Please note that the refund process can take up to a maximum of 7 business days.
Thank you.

1

I feel as if I have been unable to cancel my subscription, which I want to do. I have looked at the how too information but this does not correlate with what my account enables me to do. I have found this very frustrating.

2

Hi Stephen,

We're here to help.
We see that you've already contacted our refund department regarding your cancellation request.
A refund has been initiated for your order and we've sent you an email confirmation for the same.
Please note that the refund process can take up to a maximum of 7 business days.
Thank you.