Unable to change from Passive Mode

Hi Ralph,
I can definitely see how frustrating this would be, let us try and resolve this issue. May I know which antivirus program were you using before installing AVG?

I am unable to change from Passive Mode to Active as it shows I am still running AVS though I have uninstalled it  Why iis this and how do I overcome the problem ?                                                                  

Hi Ralph,
I can definitely see how frustrating this would be, let us try and resolve this issue. May I know which antivirus program were you using before installing AVG?