Unable to charge card?

AVG Subscription
3

Hello IOANNIS,
Thank you for contacting AVG.
We apologize for the inconvenience caused. We'll check and help you out.
We've a specialized billing team who'll help you with this query. Please use the below link to contact them and get your concern resolved.
https://support.avg.com/support_sales?l=en
Thank you for understanding.

1

Hi,

VPN payment is already due, my card is completely fine, but AVG says that payment failed and prompts me to update my card. When I do so my e-banking services are asking me to approve the payment, which is ZERO (0) euros (!), and then nothing happens. Why are you charging ZERO euros for vpn when it's due? How can I renew the subscription (29 days left).

2

Hello IOANNIS,
Thank you for contacting AVG.
We apologize for the inconvenience caused. We'll check and help you out.
We've a specialized billing team who'll help you with this query. Please use the below link to contact them and get your concern resolved.
https://support.avg.com/support_sales?l=en
Thank you for understanding.