1. I am not able to connect to server even when AVG is uninstalled or disconnected. The filter driver is still there after uninstall. I can't uninstall the filter driver since it is embedded in "services" in my network adapter
2. We are going on 3 weeks being short of a computer in our office, which is causing a backup in our office
I installed multi computer AVG security on 3 client computers that are exactly the same. 2 computers are fine. The 3rd computer won’t connect to our office server anymore. I went into my network adapter driver and when I double click on the items listed under the network adapter driver, double click on a folder named services, I see AVG on the left panel where it says manufacture and on the right panel it says AVG filter driver that is digitally signed. The other 2 computers that work fine don’t have this listed there. It won’t let me uninstall it from this screen and only has an option to add it to the main screen. I uninstalled AVG security from the computer and it’s still there. I downloaded both AVG clear and AVG removal and it’s still there. I even uninstalled my network driver and deleted its target pathway, copied the driver file from the computer that works into the directory of the computer that doesn’t work and reset my network driver but it still has AVG listed on there as filter driver. I have reset Windows 10 twice and still unable to connect to the server and it’s still listed in the network driver. How do I remove this from the network driver?
Hello Yvette,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
1. Are you able to connect to your office server if AVG Internet Security is disabled or uninstalled?
2. Could you please confirm how long you are facing this issue?
Please share us the screenshot which shows AVG listed as filter driver. If you need help with creating a screenshot, please refer the below article.
https://support.avg.com/SupportArticleView?l=en&urlname=Create-screenshot
Thank you and keep us updated.
Hello Yvette,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
1. Are you able to connect to your office server if AVG Internet Security is disabled or uninstalled?
2. Could you please confirm how long you are facing this issue?
Please share us the screenshot which shows AVG listed as filter driver. If you need help with creating a screenshot, please refer the below article.
https://support.avg.com/SupportArticleView?l=en&urlname=Create-screenshot
Thank you and keep us updated.
1. I am not able to connect to server even when AVG is uninstalled or disconnected. The filter driver is still there after uninstall. I can't uninstall the filter driver since it is embedded in "services" in my network adapter
2. We are going on 3 weeks being short of a computer in our office, which is causing a backup in our office