Unable to Connect to Update Center

AVG Protection
3

Hi Larry, 

We will check this for you.
Could you share us the screenshot of the error message? 
Refer this article for the steps to create a screenshot :  https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

1

I need to update my AntiVirus, but every time I try to "Fix Now" AVG is unable to connect to the update server (displays message: "We can't connect to our update server").  Yes I'm connected to the internet!  This has been an issue for a very long time, so how can I get past this?  Thank you

2

Hi Larry, 

We will check this for you.
Could you share us the screenshot of the error message? 
Refer this article for the steps to create a screenshot :  https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.