Hello Ralph,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to connect with Synology NAS. We will check and help you to resolve it.
First, let us check whether AVG program causing this issue. You can try to disable AVG and check whether you can use Synology NAS.
If the issue happens only when AVG program is active, we can try to disable AVG component one by one and check which AVG component causing it.
Refer the below article to know how to disable AVG components :
Temporarily disabling AVG AntiVirus protection
Kindly follow the above steps and let us know the status. So, we can confirm the cause of the issue and proceed with the troubleshooting accordingly.
We look forward for your response.
Hello Ralph,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to connect with Synology NAS. We will check and help you to resolve it.
First, let us check whether AVG program causing this issue. You can try to disable AVG and check whether you can use Synology NAS.
If the issue happens only when AVG program is active, we can try to disable AVG component one by one and check which AVG component causing it.
Refer the below article to know how to disable AVG components :
Temporarily disabling AVG AntiVirus protection
Kindly follow the above steps and let us know the status. So, we can confirm the cause of the issue and proceed with the troubleshooting accordingly.
We look forward for your response.
I recently purchased a Synology NAS to connect my various computers to each other, plus my phone and audio streamer (streaming ripped CDs). Unfortunately, I have not been able to connect the NAS through any of my devices. I suspect AVG is blocking (same issue with my car's android connection, but I found a work around there.
What do I need to do to integrate the NAS into my computer system?