Hello Lyn,
I will assist you further.
You have an active subscription of AVG Secure VPN valid till 10/6/2019.
Open AVG Secure VPN installed on your computer, click on "My AVG->My Subscriptions".
From here logout and relogin to your AVG MyAccount to activate the product.
Once this is done, check if you are able to "Turn ON" VPN.
If the issue persists, please let us know and we will assist you further.
Hi. For the past few weeks I have not been able to connect to my VPN. It should be active as my renewal date is October 6th 2019. Please advise.
Hello Lyn,
I will assist you further.
You have an active subscription of AVG Secure VPN valid till 10/6/2019.
Open AVG Secure VPN installed on your computer, click on "My AVG->My Subscriptions".
From here logout and relogin to your AVG MyAccount to activate the product.
Once this is done, check if you are able to "Turn ON" VPN.
If the issue persists, please let us know and we will assist you further.