Unable to connect

Hi Hakan,

We're sorry for the inconvenience caused.
Before we proceed with any troubleshooting, would you be so kind as to specify your current geo-location (city/country you're currently residing in)?
Awaiting your response.

After the latest update, I started to have a connection problem. After a while, the "Your connection is problematic" warning appears, and a box opens saying run the following program to fix it. When I run the program, it closes at 65% and I am asked to contact technical support with different error codes. I tried different locations. I uninstalled the program and downloaded it again, but I couldn't get any results. The problem was not solved with the remote connection either.

çanakkale-turkey